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Inbound Officer - Contact Centre

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Banking/Financial Services
Client Services & Customer Support
Total Position:
Job Type:
Full Time/Permanent ( Rotating )
Job Location:
Karachi, Lahore
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Apply By:
Jan 13, 2020
Posted On:
Dec 13, 2019
Job Description

-To effectively manage Contact Centre with a view towards facilitating our Consumer and Retail banking customers with their telephonic requests and queries.

-To ensure the BAFL Contact Centre experience remains at least market-competitive in terms of customer facilitation/ convenience and security

Required Skills

Call Control, Manage Client Relationships, Customer Care,

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